Frequently Asked Questions

The Stiltz Home Lift is an innovative and unique domestic lift designed to make life easier when the stairs in your home start to become too much. Stiltz domestic lifts are an ideal alternative to a stairlift or hydraulic home lift.

Yes. Stiltz Lifts offer the Stiltz Trio Wheelchair Lift which is ideal for users with mobility issues as it gives them the freedom and independence to move around the home unhindered. The Trio is wider and deeper than Stiltz Duo Home Lift and can accommodate a standard-sized wheelchair. It is an ideal alternative to a stairlift and perfect for users with a walking frame.

Yes. Many customers chose a Stiltz Home Lift to help them ‘future proof’ their property. This means you can continue to live a full life in the family home for many years to come.

The Stiltz Home Lift has one of the smallest footprints on the market for a domestic lift – its compact footprint is less than a square metre (0.55m²).

A Stiltz Home Lift is very flexible in terms of where it can be installed. Due to its size, drive mechanism, and unique dual rail supports, the domestic lift can be installed almost anywhere in the home. The lift can even fit discreetly into small spaces or room corners. Typically, it is fitted in a hallway or living room and travels upstairs to a main bedroom or landing area.

The Stiltz Home Lift uses a steel roped drum-braked gear motor drive system, which is compact and neatly self-contained within the roof space of the lift car itself. The lift plugs straight into a standard 13amp wall socket.

The Stiltz Home Lift includes two small remote controls so you can call it at any time, from either floor at your convenience.

No. The unique dual rail system creates a completely self-supporting structure. The weight of the entire structure and lift are in compression through the rails into the floor of the home.

All Stiltz domestic lifts are equipped with a battery backup facility, allowing a gentle descent to the lower level in case of a power failure. An uninterrupted power supply option is also available for additional trips.

The Stiltz Home Lift is very quiet and makes less noise than most stairlifts due to its unique drive system that does not require noisy hydraulics or extra external mechanisms.

All that is required for installation is the appropriate aperture to be cut out and trimmed by a qualified builder. The work is minimal and not time-consuming.

The lift can usually be installed in one day once the aperture in the ceiling has been prepared by a qualified builder.

No, only a standard building notice application is required, which involves an inspection by an authorized independent body.

The normal lead time from placing an order to project completion is six to eight weeks.

The Stiltz Home Lift is simple to remove, and you can take it with you if you move house. The aperture can be reversed and sealed easily.

All Stiltz Home Lifts fully comply with the European Machinery Directive 2006/42/EC and have a CE mark.

The lift has safety sensors fitted above and below the lift car to stop it smoothly in case of obstruction and a full-height light curtain sensor for safety.

The lift is fitted with hold-to-run press button controls, allowing the occupant to control the lift’s movement at all times.

The lift has a self-closing, half-height hinged door that provides a physical barrier during operation.

The Duo model can carry up to 170kg (27 stone or 375 pounds), and the Trio model up to 250kg (39 stone or 550 pounds).

Yes, it includes a fall arrest mechanism that activates in the unlikely event of a cable break or loss of tension.

Yes, the lift can be tailored with different colors, seats, and handrails.

The lift features contemporary LED lights at the top and bottom of the car for ease of use at night.

It uses a standard 13amp power socket and consumes no more power than a kettle, toaster, or microwave.

It is recommended to service the lift once a year.

The lift comes with a 12-month parts and labor warranty, with an option to purchase additional warranty.

Yes, they are members of the British Healthcare Trade Association (BHTA).

A personalized quotation is provided based on a full site survey.

VAT is chargeable, but disabled individuals may be exempt.

You may be eligible for a grant if you are disabled and need to make changes to your home.

Contact them at 01943668920 or email [email protected].

Contact [email protected] or call 0330 053 5749 for help.

Call 01943668920

or email us to order your free Stiltz Lifts information pack.

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Elegant lift, promptly installed by careful and tidy fitters who removed their rubbish the following day. A fair price and an envied addition to our home.

Mr Rodney
Stiltz Customer