We are delighted to launch a new free dealer training programme which will enable companies to install Stiltz domestic lifts themselves.
The aim of our training scheme is to encourage businesses to become a fully-fledged Stiltz Lifts Installer Partner that can fit all of our unique range of products, including our wheelchair lift, in customers’ homes.
The Stiltz Lifts Technical Training Dealer Programme is run by our technical support manager Rob Pinion and held on demand at the company’s headquarters in Kingswinford, West Midlands.
We have built our own training facility which includes a classroom with a home lift demonstration unit inside and fully operational mezzanine floor in the warehouse.
The programme consists of two mandatory classes and three optional modules – all are free. The first class is a one-day technical induction into how Stiltz products work. This is followed by a two-day course which deals with the process of installing the lift.
Stiltz lifts are installed by two-man teams so a dealer must send two engineers to each class. Once the dealer has completed the two mandatory classes and completed three customer installations – overseen by a member of the Stiltz technical team – they will become a fully-fledged Stiltz Lifts Installer Partner.
There are also three optional classes which involve fault-finding techniques and practices, a basic electrics top-up course, and a module which deals with product training for office staff who are often asked technical questions about Stiltz lifts from incoming sales phone calls.
Mr. Pinion has been involved in engineering for nearly two decades after joining the Royal Mechanical and Electrical Engineers in 1998. He joined Stiltz Lifts a year ago after spending seven years at Handicare where he created the company’s own product training programme.
He said: “We are looking to give new or existing dealers the opportunity to become fully-fledged Stiltz Lifts Installer Partners. It means dealers will be responsible for almost the entire customer journey. Our products are reasonably simple to understand and install but, at Stiltz Lifts, we set the highest standards when it comes to installations.
“Therefore, we have designed the training courses to give engineers all the technical information they need to install the lift correctly. We have set up our own dedicated training facility for dealers to use and it looks great.
“Once dealers have finished the mandatory classes, we will go out with them on installations, to oversee their work. When the dealers have successfully completed three projects without any issues, they will be become an accredited Stiltz Lifts Installer Partner and be free to install our lifts on their own.
“This is a fantastic opportunity for the homecare industry. Any dealers interested in attended our courses, which are currently running based on demand, should contact the Stiltz Lifts Technical Team on 0330 222 0334.”
Easy to arrange lots of information, No problems with fitting, payment taken in stages, last payment when job was completed. Everyone was friendly from start to finish.
My experience with Stiltz Homelifts. Just over a month ago, I had my Stiltz lift installed and I am so pleased with it. The workmen that came and fitted it were very professional and knew what they were doing. They were so professional I would not hesitate to recommend Stiltz lifts to anybody.
Great looking product, knowledgeable sales people, fitters work clean quickly and polite. Definitely recommend.
Great stylist lift, had for six months without a hitch. Installed by company staff not subcontractors. Cannot fault the lift, buying experience, installation, service. Good company ethos and made in UK.
From the very beginning with the initial construction to the finished product. I have never seen such polite men with an equal work ethic. They cleaned as they went each day. The pets were never in harm. The finished product is awesome. Couldn’t be more pleased
Excellent from beginning to end – and beyond.
Everybody we dealt with at Stiltz was very helpful and efficient, from the initial meeting with Nick Sale, the sales rep, thorough technical inspection, the builders, installers, plumber, electrician, and excellent follow up service and attention. My husband’s life is transformed and mine is much easier. Thank you Stiltz.
Elegant lift, promptly installed by careful and tidy fitters who removed their rubbish the following day. A fair price and an envied addition to our home.
I have been astounded and gratified by the levels of service we have received from every member of the Stiltz teams we have dealt with. A superb lift with exceptional service!
An excellent company from the first contact to the completed project. All personnel were friendly and very polite but stayed extremely professional throughout. Having been in the construction industry for over 40 years I was aware the preparation work was carried out to a high standard by the best of trades people. The lift itself can not be faulted both the operation and aesthetics.
The service was better than 1st class. It was excellent in every way. We could not be more pleased with everything Stiltz applied it’s self to in any way. We would award 6 stars at the very least.
Home lifts are a modern alternative to stairlifts, offering reliability, speed, capacity, and seamless aesthetic integration for a stylish and efficient solution.
Disability Facilities Grants, up to £30,000, can fund home adaptations like Stiltz lifts, starting at £9,990, supporting independent living for disabled individuals.
Stiltz home lifts ensure safety with battery backups, obstruction sensors, self-closing doors, weight limit sensors, and ‘hold to run’ controls for a secure user experience.
